Apple is getting sloppy.
Graphic designers and web developers have always had a place in their heart for Apple computers. In general, they’ve always been prettier to use. But since OSX has come along, something at Apple seems to be amiss. Somewhere in the bowels of the corporate beast, they’ve become quite sloppy with their presentation layer. Apple, once known as the epitome of human interface standards adherence has slowly become a random mis-mash of interface ideas and implementations.
For starters, it’s next to impossible to identify Apple’s standard interface anymore. This is perhaps the most common gripe expressed on Daring Fireball. To be fair, OSX has been very much a work in progress, and a lot of interesting desktop UI things have come out of it, but we’re getting a tad tired of them redecorating in a seemingly randomly fashion from application to application.
Then there’s the ease of use (or namely, increasingly lack thereof) of their applications. I love iTunes, but there are so many illogical UI issues with it. I can’t browse more than one page at a time. I have to jump through hoops to add podcasts one at a time. I tried playing with Garage Band the other night and it appears that the days of being able to open a Mac app and intuitively get the hang of it in 5 minutes are slowly fading away.
And, finally–and perhaps most frustrating for designers and developers–is Apple’s lack of thought put into it’s own design and web products. For starters, take a look at Apple’s new Macbook page. Not only do they expect me to bask the gloriousness of this new machine by forcing me to maximize my web browser across the entirety of my screen, but they then expect me to read dark grey 9px text on a black background. Sure, this is a common problem when aesthetics trump basic readability (certainly a common problem on the web), but coming from Apple it’s a shock.
Then, to go a step further, it’s been discovered that Apple’s new iWeb web production software spits out awful markup and scripting. Normally, we’d associate this lack of attention to detail a typical Microsoft move…not Apple, who have long been the detail kings.
And, as a final ironic kicker, Apple’s new Photocasting feeds use a bug-ridden flavor of RSS that was only tested in a handful of readers. Of course, the irony being that Microsoft, of all people, have recently announed that Internet Explorer 7 will not only support standards compliant RSS, but ONLY standards compliant RSS.
Those last two issues are particularly egregious. As Garrick points out, Apple’s pro lines are shifting their market share increasingly towards that of software and web developers. That, combined with the fact that users are increasingly becoming developers to some extent themselves, Apple better start being careful about the quality of their own products under the hood.

9 Comments
I’d agree. As much as i like Apple they worry me. With the current crop of competitors to the ipod growing, the ipod/itunes is starting to look like a repeat of 1984 all over again. Proprietory closed system with no liscensing to “embrace and extend” ala’ microsoft. The market dominance is being lost.
Granted i appreciate the clean UI of the ipod, but it’s lacking features, that others have, and more pricey to boot.
“The market dominance is being lost.”
In terms of the iPod, I guess I’d disagree completely. With an 83% market share of online sales, they seem to be doing just fine. ;o)
For the record, most MP3 players are closed systems. They support WMA, AAC, SONY or some other (napster/real) DRM. Few (any?) support more than one of those. The winners, of course, are the ones that also support DRM-free MP3s.
“Granted i appreciate the clean UI of the ipod, but it’s lacking features”
That is interesting. It seems their iPod is the more traditional Mac. Simple, clean, consistent and insanely easy to use.
While I do note that many other players have more features, I must say that Apple’s progressive release schedule, adding a new feature every 6 months or so has made for good business. And, each feature seems fairly polished by the time it’s released. Compared to other MP3 players I’ve used, where the feature list on the box trumped an iPod, but were hardly considered features polished to a usable state once you tried using them.
Wouldn’t you all be much better off if Apple just closed up shop and went away? No more bitching and whining to deal with. Just take what Microsoft gives you and be thankful for it. Problems solved.
If you’re gonna rant, please don’t be superficial.
> “it’ next to impossible to identify Apple’s standard interface anymore”
Try Apple’s web site and look for their Human Interface Guidelines document. It’s there. But I’m not sure that was your point, which is my point.
And using Daring Fireball to justify your claim is a bit rich. I think John would regard himself as having very high standards, and not that ‘Apple have no standards at all’.
> “Apple’s new iWeb web production software spits out awful markup and scripting”
Yes, it’s so awful it validates against the XHTML standard! Sure it’s not pretty using inline styles. But how would you do it differently, while keeping the app’s use simple enough for anyone to use? It’s fine to criticise as long as you can hold up a better way of doing something. Not even Dreamweaver offers simple web site design with perfect compliance.
> “And, as a final ironic kicker, Apple’s new Photocasting feeds use a bug-ridden flavor of RSS that was only tested in a handful of readers. Of course, the irony being that Microsoft, of all people, have recently announed that Internet Explorer 7 will not only support standards compliant RSS, but ONLY standards compliant RSS.”
I’d hardly call it bug-ridden. Brent Simmons expects these obvious errors will be quickly. And if ‘only tested in a handful of readers’ means Dave Winer didn’t get to test it, then you’re probably right. But who really knows. You don’t know who tested it. You’re just quoting Dave, who has shown himself to be pessimistic whenever he’s not happy about something. He’s hardly a good reference source. Remember his overreaction in his ‘I can’t read dialog boxes so it’s my iPod’s fault’ post a few weeks ago.
Huh?
I’m not sure what browser you’re using to view that web page but Safari certainly doesn’t force me to maximize my browser to view the page. Perhaps your just using a smaller screen, I don’t know. I do know that the ONLY way to ensure a consistent page design is to lock the table sizes, perhaps that is what you are complaining about, their persistence in ensuring what you see is what their designers intended for you to see…
As far as gray text on black, that just happens to be my preferred look, much much easier on the eyes in terms of eye strain since the overall look isn’t as bright and shining, maybe I’m just more light sensitive than you, once again, I don’t know.
I have no idea what you are referring to with iTunes and only browsing one page at a time, what does that even mean? How would you browse multiple pages at once? And how is clicking on “Subscribe” from the itms make it difficult to add a podcast?
I could go on about GarageBand as well, never once cracked the manual or searched for help but within 10 minutes had a 3 minute song that I felt was rather catchy, hours later I had several and had explored much of the software and found myself only wanting more samples (to which after searching only found many freebies which were a piece of cake to add to the collection).
Perhaps Apple should create some Wizards to assist you with these things…
I’m sorry, I’m not normally one to comment, much less flame as thins could be construed, but your comments really make no sense to me what so ever. I use windows at work all day long and truly appreciate getting home to my mac, it’s my safe haven in computing, my old friend, my comforter. The place I can go to work or play and feel like the computer doesn’t hinder me, doesn’t slow me down, the OS, it’s applications, everything just works so much better. Now I’m not saying it’s perfect, but I’ll take it over anything else anytime of the day and for any task.
Stop whining!
Apple is doing exceptionally well and is definately on the right track! As a company grows it needs to make sure it caters to everyone, and everyone in Apple’s case includes a lot more newbies and switchers. So while yes there is an occasional hitch or inconsistency somewhere, Apple is stil years ahead of all its competition combined! In terms of software, vision, and plans for the long term, I would bet on Apple anyday!
Whoa…I used to be an apple apologist myself, but this is ridiculous.
However, thanks for the comments!
and for the traffic

To defend my position…
I guess I should say that “closed / proprietary” in the sense that they do not license out access to fair play so that you may use itunes any way you want. And you can’t play .wmv, or .ogg files on the ipod.
All in all the ipod rocks. I own one, but there could be things that are improved. I wouldn’t complain if they added FM reception, and recording built in ala’ creative’s new Zen. And before we get people saying, “you can buy the new remoteâ€, or “who listens to radioâ€â€¦ I truly do like listening to MPR,a lot of them are not podcast, and I don’t want to spend extra cash for something that costs them $2 buck of silicon to incorporate.
And wow, I couldn’t image all the fuss a critical eye towards Apple creates. It’s easy to bash Microsoft, why not scrutinize other companies as well? We can all try to be better at we do, even the top computer/electronics/design gurus.