Category Archives: Ecommerce

Thanks to Amazon, I survived Black Friday

I’ve never ventured out on Black Friday. In fact, as I get older, the more I despise Xmas. Or at least America’s version of it. But I do have kids, and it’s hard to deny a child a toy that they really want. Our 4 year old wanted a drum set for xmas. We did [...]

“Just browsing thanks”

How does your product handle the case of the “wish-list” shopper?

Asking For City, State, and ZIP Code is Redundant

One of my least favorite online shopping cart interactions has been selecting one of the 50 U.S. States. My dislike of this interaction is only surpassed by my dislike of needing to select one of (how many?) world countries. Partially this is because the standard way of presenting the selection is a pulldown menu. Despite [...]

iTunes. Why not iTickets?

I was late to the iTunes Music Store Party. For the longest time, every time I’d hear something I’d want, iTMS wouldn’t have it, Borders wouldn’t have it, Best Buy wouldn’t have it–but I could usually snag a copy in a matter of minutes online. Yea, not the most ethical method, but certainly the most [...]

Target Gift Cards on Secondary Markets

Next time you give a gift card, make sure it’s cool looking so the recipient can more easily sell it on Ebay. more at Wired News: Exchange That Funky Gift Card (via Fast Company)

How to Lose a Sale with CSS

I’m not a big fan of shopping for electronics, all the big boxes rub me the wrong way. I’m continually debating between the irritation of going to one of their stores or waiting for Amazon’s delivery. While on Circuit City’s site looking for prices and products I was a little baffled at their product detail [...]

eBay Drop Shop Stops

Every now and again, I try and sell something on eBay. Without fail, I end up feeling the hassle of setting up an auction was, well, a hassle. Too irritating to do myself, and not lucrative enough to pay someone else. Last summer, eBay “drop off” shops started popping up (see Technology creates new markets). [...]

Save the iPods

I have posted this plea from the people at Save BetaMax. Serious limits to the manner in which we use our content could be the result of not making your voice heard. Please take a moment and sign up to call a representative. Thank you. ———————————— Anyone who has ever used an iPod, taped TV [...]

iTunes Plus TV Equals Sales

I’m watching the season premier of Las Vegas and the rockin’ title track off Green Day’s new American Idiot album kicks it off. I’m a big fan of cheesy-poppy-punk and immediately headed over to iTunes Music Store and bought the single for 99 cents. Total time from exposure to completed purchase: 2 minutes. I hope [...]

Make technology work for us, please…I want to EAT!

Kitchen remodeling seems to be the hot topic at usability conferences (and it has been for a few years). Every sample project I’ve worked on in conference tutorials has had something to do with a kitchen redesign and its technologies. I’m thrilled, of course, I THRIVE on soon having my own dream kitchen. It finally [...]