Category Archives: Ecommerce

How Much Do We Spend at Target & Walmart?

Forrester just release a retail shopping behavior study. It compares shopping behavior of WalMart and Target shoppers. Internet Retailer also published a summary. Despite being more detailed, it’s more statistically confusing. Here’s what I culled from Internet Retailer’s stats: $227 = Target store customers’ average in-store purchase $264 = Walmart store customers’ average in-store purchase [...]

User Hostile Interface as Art?

I was renewing my membership at the Walker Art Center’s website and things were going smoothly – until I loaded this screen: enlarge image Steven Johnson joked about “User-Hostile Interfaces” in his classic book Interface Culture more than seven years ago. It may not be funny when it happens to you, but is it contemporary [...]