MNteractive

U.S. Bank is dramatically growing their User Experience team. They’re looking for 2 Information Architects, an Ethnographer, a Taxonomist, and a Section 508/Accessiblity professional.

Details below:

Taxonomist
• Skills Wanted:
• Taxonomy, vocabularies, ontology and metadata development.
• Knowledge of current metadata extraction software tools, metadata modeling tools, taxonomy best practices, search logics, and of content management software tools.
• Experience in a web development environment.
• Work with large projects or in the financial services a plus.
• Degree in library science or similar background preferred.
• Responsibilities include:
• Support other User Experience team members in implementing Search services.
• Evangelize the user to a fault at all stages of the development process.
• Work with the Usability Practice Lead and User Experience Manager to develop a documented enterprise Search strategy.
• Work directly with subject matter experts to gather terminology, establish definitions and relationships, and review draft and final products.
• Monitor consistency in Search tools across the enterprise.
• Creation of standards manuals for various customer channels and technologies.
• Conduct other research at the request of the User Experience Manager.

Ethnographer
• Skills Wanted:
• Formal education in anthropology, sociology, psychology, rhetoric, or similar field
• A research background with experience in developing qualitative interview guides, conducting open-ended interviews, and analyzing qualitative data including a working knowledge of statistics.
• Experience in a web development environment, either with an agency or in-house
• Work with other GUIs, large projects or in the financial services a plus.
• Some experience conducting community-based research, including collaborating with community agencies in the design and implementation of research.
• Organized, with an ability to develop tracking systems and keep records
• Ability to work some evenings.
• Bilingual in Spanish a plus.
• Responsibilities include:
• Support other User Experience team members with detailed knowledge of our users.
• Evangelize the user to a fault at all stages of the development process.
• Work with the Usability Practice Lead and User Experience Manager to develop a focused enterprise Ethnographic research function.
• Conduct heuristic Ethnographic evaluations.
• Plan, script, and manage Ethnographic tests and other research.
• Recruit and manage relationships with test participants and community organizations.

Acessibility/Section 508 Specialist
• Skills Wanted:
• Work experience in a formal Usability or Accessibility test environment.
• Experience in a web development environment, either with an agency or in-house.
• Work with other GUIs, large projects or in the financial services a plus.
• Demonstrated understanding of and proficiency interpreting Section 508 and W3C WCAG.
• Familiarity with assititive technologies, such as JAWS.
• Responsibilities Include:
• Act as the User Experience representative for Accessibility on internal project teams.
• Evangelize the user to a fault at all stages of the development process.
• Work with the Usability Practice Lead and User Experience Manager to develop a documented enterprise Accessibility strategy.
• Creation of Accessibility standards manuals for various customer channels and technologies.
• Conduct heuristic Accessibility evaluations.
• Plan, script, and manage Accessibility tests and other research.
• Recruit and manage relationships with expert users of assistive technologies.

Lead Information Architect
• Skills Wanted:
• 4+ years of work experience, including at least two years as an Information Architect
• Two or more years of experience in a web development environment, either with an agency or in-house.
• Experience working with large sites or in the financial services industry is a plus.
• Proven ability to coordinate the work of peers on large projects.
• Demonstrated understanding of and proficiency in leveraging an industry-standard development methodology, such as the Rational Unified Process.
• Ability to mentor/coach less experienced Information Architects
• Experience working with strategists and business analysts to translate business requirements and use cases into value-added deliverables for developers.
• Candidate should be competent in the software tools of his/her trade. (e.g., ClearCase, ClearQuest, Requsite Pro, Photoshop, Visio, Homesite, etc.)
• Experience with content management systems such as Vignette, Interwoven, Broadvision or OpenMarket is a plus.
• Responsibilities Include:
• Act as the user experience lead on internal project teams, with responsibility for ensuring projects meets U.S. Bancorp’s enterprise standards while satisfying user desires.
• Evangelize the user to a fault at all stages of the development process.
• Lead by example with the use of U.S. Bancorp’s process and development methodologies.
• Plan, script, and manage usability tests and other research.
• Distill collected business/content requirements into focused, understandable and actionable deliverables (user assessments, navigation diagrams, page types, site maps, wireframes, etc.).
• Assist in the ongoing definition of U.S. Bancorp’s evolving user experience standards.
• Manage relationships with vendors and partners.

Information Architect
• Skills Wanted:
• 2+ years of work experience, including at least one year as an Information Architect
• Two or more years of experience in a web development environment, either with an agency or in-house.
• Experience working with large sites or in the financial services industry is a plus.
• Demonstrated understanding of and proficiency in leveraging an industry-standard development methodology, such as the Rational Unified Process.
• Experience working with strategists and business analysts to translate business requirements and use cases into value-added deliverables for developers.
• Candidate should be competent in the software tools of his/her trade. (e.g., Photoshop, Illustrator, Visio, Homesite, etc.)
• Experience with content management systems such as Vignette, Interwoven, Broadvision OpenMarket, or Websphere is a plus.
• Responsibilities Inlcude:
• Act as the user experience representative on internal project teams, with responsibility for ensuring projects meets U.S. Bancorp’s enterprise standards while satisfying user desires.
• Evangelize the user to a fault at all stages of the development process.
• Lead by example with the use of U.S. Bancorp’s process and development methodologies.
• Plan, script, and manage usability tests and other research.
• Distill collected business/content requirements into focused, understandable and actionable deliverables (user assessments, navigation diagrams, page types, site maps, wireframes, etc.).
• Assist in the ongoing definition of U.S. Bancorp’s evolving user experience standards.
• Manage relationships with vendors and partners.

Sound interesting? Submit a resume and brief cover letter to Robert Schima, User Experience Manager via email at: robert.schima [at] usbank.com.